Because international shipping involves destination-specific rules, dimensional calculations, and carrier restrictions, our team reviews each shipment directly. We check dimensions, explain how volumetric weight affects your price, and confirm your quotation by phone or WhatsApp before your shipment is booked.
Core Services
International Courier Solutions
We coordinate cross-border parcel and document deliveries by working with established carriers, including DHL, FedEx, UPS, Canada Post, Aramex, and DTDC. Couriers Capital is an independent logistics service.
Shipments are planned across three presentation tiers depending on urgency, package characteristics, and route availability:
- Express: Prioritized routing for time-sensitive documents and urgent parcels.
- Priority: A balanced option for standard personal and business packages.
- Economy: Cost-conscious routing for heavier or less urgent consignments.
Transit times, tier availability, and routing depend on the destination, local postal code, and customs clearance. Learn more: International Courier Services.
Document Courier
A service for non-commercial paperwork, university applications, certified transcripts, legal agreements, and business records.
- Paper-only classification and documentation requirements vary by carrier and destination. While many documents travel without commercial invoices, specific declarations may be required depending on the destination.
- Official Passport Notice: In accordance with instructions from the Ministry of External Affairs under the Passport Rules, 1980, physical Indian passports should not be sent out of India by post or courier. Senders should consult the relevant embassy or authorized visa submission center for permitted submission channels.
- Learn more: Document Courier Services.
Parcel Shipping
Practical shipping for boxed goods, clothing, personal effects, and household items.
- Parcels are evaluated by comparing actual scale weight with volumetric dimensional weight ($L \times W \times H / 5000$) to determine the chargeable weight.
- We assist with necessary export paperwork, such as sender identification and itemized contents declarations.
- Learn more: Parcel Courier Services.
Packing Assistance
Proper packaging protects your items during transit and helps avoid paying for unnecessary box volume.
- Packing and repacking take place at our warehouse, where items can be fitted into appropriately sized cartons with protective cushioning.
- Customers can bring unpacked items to our Sector 15C desk or request collection, allowing our team to evaluate carton sizing and packaging needs before dispatch. Specific materials and any packing fees depend on the shipment and are confirmed with your quote.
- Learn more: Courier Packing Services.
Doorstep Pickup in Chandigarh Tricity
We provide scheduled doorstep collection from homes, offices, and commercial addresses across Chandigarh, Mohali, and Panchkula.
- Pickup staff weigh and measure packages at your location. Final billing measurements are confirmed after warehouse packing.
- Doorstep pickup is free once your quotation is confirmed by phone or WhatsApp, subject to postal code and scheduling confirmation.
- Learn more: Courier Pickup Service.
Medicine Courier Enquiries
A specialized enquiry and screening service for sending personal prescription medicines overseas.
- Every medicine request requires pre-shipment review of the doctor's prescription, pharmacy bill, quantity, and destination-country import rules before booking or payment.
- Destination Nuances: Import regulations vary widely. Under Health Canada guidance, Canadian residents are generally not permitted to import prescription drugs by mail or courier; visitors may bring a personal quantity, and long-stay visitors may receive an additional 90-day supply every three months by mail or courier with evidence of visitor status.
- Learn more: Medicine Courier Enquiries.
Enquiry-Only Services
The following categories require individual review before acceptance:
- Student Baggage & Excess Luggage: Accepted for enquiry; requires review of carton weight, dimensions, and destination delivery conditions.
- Food Items: Accepted for enquiry; requires review of the specific item, ingredients, destination import rules, and carrier acceptance.
- Electronic Items & Batteries: Accepted for enquiry; acceptance depends on battery type, equipment installation, carrier approval, and aviation safety rules.
- Commercial Shipments: Accepted for enquiry; commercial paperwork and declaration requirements depend on shipment value, commodity, and destination regulations.
How Your Shipment Moves
flowchart LR
Step1["1. Share Details\nRoute, items & dimensions"] --> Step2["2. Review & Quote\nPaperwork, tiers & price"]
Step2 --> Step3["3. Pickup or Drop-off\nTricity pickup or Sector 15C"]
Step3 --> Step4["4. Dispatch & Tracking\nCarrier tracking to destination"]
- Request an Estimate: Share your pickup area, destination country, package dimensions, and approximate weight using our estimate form.
- Review & Quotation: Our team reviews shipment details, checks carrier options, and confirms a quotation and service tier via phone or WhatsApp.
- Collection or Drop-off: Bring your items to our Sector 15C desk or arrange a free scheduled pickup across Chandigarh, Mohali, or Panchkula after quote confirmation. Items are inspected and packed at the warehouse.
- Carrier Dispatch: Your parcel is handed over to the selected carrier, and an airway bill tracking number is provided so you can follow its transit.
Service Limitations & Operating Guidelines
- Walk-in Desk: Open seven days a week, 10:00 am – 7:00 pm at 2018, Sector 15C, Chandigarh 160015. Please contact our team before visiting on public holidays.
- Pickup Coverage: Doorstep pickup is available across Chandigarh, Mohali, and Panchkula, subject to daily scheduling and postal code confirmation.
- Canada Origin Enquiries: Basic assisted enquiry service for the Greater Toronto Area, Hamilton, Oakville, Burlington, and Milton. Full online Canadian route pricing is deferred.
- Duties and Taxes: Destination customs duties, taxes, clearance fees, and payer responsibility depend on the quote, carrier, and destination regulations, and are confirmed before booking. Customs clearance remains under the sovereign authority of destination border officials.
Frequently Asked Questions
How do I know whether actual weight or volumetric weight applies?
Couriers calculate shipping charges using the higher of actual scale weight and volumetric weight. Volumetric weight is calculated using the formula: $$\text{Volumetric Weight (kg)} = \frac{\text{Length (cm)} \times \text{Width (cm)} \times \text{Height (cm)}}{5000}$$ If a light item is placed in a large box, it may be billed at its volumetric weight. Check our Volumetric Weight Calculator to test your parcel dimensions.
Is doorstep pickup available across Mohali and Panchkula?
Yes. We offer scheduled doorstep pickup across Chandigarh, Mohali, and Panchkula. Pickup is free once your quotation is confirmed by phone or WhatsApp, subject to postal code and driver schedule confirmation.
Are customs duties included in the courier charge?
Whether duties, destination taxes, and administrative clearance fees are included depends on the route, service type, and carrier quotation confirmed before booking. On standard international courier shipments, import duties and local taxes assessed by destination customs authorities are typically payable by the recipient prior to delivery.
What documents are needed for an international personal parcel?
Personal shipments generally require sender identification (such as an Aadhaar Card or Passport), complete recipient contact information, and an itemized contents list with realistic values. Specific requirements depend on the destination and will be confirmed with your quotation.
How is my final price confirmed?
Online estimates provide planning figures based on entered details. Our team confirms the final quotation via phone or WhatsApp after verifying your package measurements, item eligibility, and carrier service.
Start Your Shipment Enquiry
Submit your shipment details online, or contact our Chandigarh desk for personal advice on routes, packing, and paperwork.
- Start Online: Request an Estimate
- Phone & WhatsApp: +91 98158 66117
- Walk-In Desk: 2018, Sector 15C, Chandigarh 160015 (10:00 am – 7:00 pm daily)
Related Services & Guides
- Service Pages: International Courier | Document Courier | Parcel Courier | Packing Service | Pickup Service | Medicine Courier
- Practical Guides: Volumetric Weight Guide | Customs, Duties & Taxes Guide | Restricted Items Guide